Part-Time Community Service Officer

City of West Allis; West Allis (WI); On-site; USD 21,000 - 28,000; Part time

Job summary

The City of West Allis is seeking a Community Service Officer for a part-time, unarmed, uniformed civilian role. You will support sworn personnel, monitor the desk, and handle low-priority calls while pursuing a law‑enforcement career.

Candidates must have a high school diploma, be 18+, enrolled in a law‑enforcement degree program, and maintain a valid Wisconsin driver’s license. Flexible scheduling (nights/weekends) is required.

Qualifications

• High School diploma or equivalent.
• Enrolled in Criminal Justice, Police Science, or related degree program.
• Valid WI Driver’s License with a good driving record.
• Ability to keyboard/type at 30 words per minute.
• Competent with Windows and Microsoft Office applications.
• Flexible hours, including nights and weekends.
• Successful background check and medical/drug screening.

Responsibilities

• Staff and monitor the front complaint desk.
• Take walk-in complaints and document them.
• Assist sworn personnel with crash and crime scenes.
• Fingerprint citizens and applicants.
• Operate office software to write incident reports.
• Deliver and gather supplies; assist with cell block detainees.
• Provide traffic direction for accidents and road hazards.
• Testify in court and enforce parking regulations.
• Provide security for events such as parades.

Education

High School diploma or equivalent

Currently enrolled in Criminal Justice/Police Science degree program

Tools

Windows

Microsoft Office

Job description

The West Allis Police Department is seeking a Community Service Officer for a part-time, unarmed, uniformed civilian position. Key responsibilities in the position include providing basic law enforcement operational support while gaining hands‑on practical experience in law enforcement including performing clerical and administrative duties of sworn personnel, monitoring the complaint desk and walk‑in complaints, responding to low‑priority complaints about abandoned vehicles, animals, found property and other issues not requiring the response of a law enforcement officer, assisting sworn personnel with crash and crime scenes, and more.

Candidates must have a high school diploma or equivalent, be at least 18 years old (at the time of hiring), have an interest in being a police officer, and be enrolled in a Criminal Justice, Police Science, or related law‑enforcement degree program at an accredited college or university. If you meet these requirements, have a good work ethic and integrity, have a flexible schedule including nights and weekends, possess a valid WI Driver’s License with a good driving record, and have competencies in computers and software like Microsoft Office, you could be a great fit!

West Allis residents earn an additional 5% on top of the hourly pay range.

Performs a variety of clerical and administrative duties in support of sworn personnel:

• Staffs and monitors the front complaint desk
• Takes walk‑in complaints
• Receives, documents, resolves and responds to low priority calls related to an abandoned vehicle complaints, animal complaints, found property complaints, and other complaints not requiring the response of a law enforcement officer
• Performs routine vehicle patrol conducting business checks, reporting observed offenses, etc.
• Assists sworn personnel with crash and crime scenes
• Utilizes portable and squad radios
• Provides traffic direction and control for accidents, disabled vehicles and road hazards
• Enforces City ordinances and parking regulations and issues citations accordingly
• Provides security for events including parades, National Night Out, others, etc.
• Assists with booking and monitoring cell block detainees
• Testifies in court
• Fingerprints citizens and applicants
• Operates office computer/applicable software systems to gather information, write incident reports and document activities
• Assists maintenance and mechanics with supply runs
• Delivers and gathers supplies and equipment to and from surrounding agencies and companies
• Performs other duties as assigned

• High School diploma or equivalent.
• Eighteen (18) years of age or older and enrolled in Criminal Justice, Police Science, or related law‑enforcement degree program at an accredited college or university. Candidates must be actively pursuing a career as a sworn law enforcement officer; continued employment is contingent upon maintaining these requirements.
• Possession of valid WI Driver’s License; candidates must maintain a good driving record throughout employment.
• Ability to keyboard/type at 30 words per minute.
• Competent in the use of an office computer/software including but not limited to, Windows and Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook & Calendaring), etc.
• Ability to work flexible hours, including nights and weekends (accommodations will be made for attending school).
• Successful passing of a comprehensive police background check, Non-Medical Suitability Evaluation, medical examination and drug screening.

Candidates are not eligible for the CSO position if not enrolled or currently enrolled in a college, technical college, or university, or have not graduated within the 6 months before application

Please ensure that you provide an accurate and active email address when completing your application. All communication regarding your application status, interview scheduling, and next steps in the hiring process will be sent via email.

1. WI Department of Justice Physical Readiness Test- Entry Level Standards Required
2. In Person Interview
3. Suitability Exam
4. Background Investigation
5. Medical and Drug Screening