Community Service Officer (Part-Time)

City of Green Bay; Green Bay (WI); On-site; USD 21,000 - 41,000; Part time

Job summary

The City of Green Bay Police Department is seeking a part-time Community Service Officer to support staff with paraprofessional tasks, including directing traffic, preparing reports, security at City Hall, security checks at City buildings and parks, and responding to animal calls.

Successful candidates will have conflict resolution skills, work independently, and be able to multi-task. Minimum 15 hours/week; maximum 30 hours/week with shifts 7:00 a.m. to 11:00 p.m. Background checks apply.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license and a good driving record.
• Must successfully complete a background investigation before hire.

Responsibilities

• Respond to non-emergency calls such as abandoned vehicles, parking complaints, theft reports, and lost property.
• Provide traffic control at crash scenes, special events, and during emergencies.
• Provide security for City Hall during business hours.
• Complete security checks of City owned property by checking doors and perimeter checks.
• Conduct patrols of neighborhoods and parks to identify safety concerns or ordinance violations.
• Assist with animal control and pet licensing enforcement.
• Support community engagement initiatives, including presentations and neighborhood meetings.
• Prepare accurate reports and documentation for assigned calls.
• Participate in crime prevention programs and public education efforts.
• Maintain professional communication with community members, businesses and city departments.

Skills

Conflict resolution

Independent worker

Multi-tasking

Interpersonal skills

Communication skills

Bilingual

Report writing

Data entry

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Job description

The City of Green Bay's Police Department is seeking part-time Community Service Officers to provide essential support to the Police Department by assisting staff with a variety of paraprofessional tasks. Responsibilities include directing traffic, preparing reports, security at City Hall, performing security checks at City buildings and parks, and responding to animal calls. Work is performed under the general supervision of the on-duty supervisor or a Police Officer.

Successful candidates will possess conflict resolution skills, the ability to work independently, and the ability to multi-task.

Work Schedule

Minimum of 15 hours/week; maximum of 30 hours/week. Varied shifts between the hours of 7:00 a.m. and 11:00 p.m.

We are committed to fostering a diverse and inclusive work environment. We invite candidates of all backgrounds and experiences to apply, knowing that unique perspectives enhance our service to the community.

1. Respond to non-emergency calls such as abandoned vehicles, parking complaints, theft reports, and lost property.
2. Provide traffic control at crash scenes, special events, and during emergencies.
3. Provide security for City Hall during hours of business.
4. Complete security checks of City owned property by checking doors and perimeter checks.
5. Conduct neighborhood and park patrols to identify and report ordinance violations or safety concerns.
6. Assist with animal control and pet licensing enforcement.
7. Support community engagement initiatives, including presentations and neighborhood meetings.
8. Prepare accurate reports and documentation for assigned calls.
9. Participate in crime prevention programs and assist with public education efforts.
10. Maintain professional communication with community members, businesses and city departments.
11. Perform other duties as assigned.

• High school diploma or equivalent.
• Valid driver’s license and a good driving record.
• Bilingual skills (Spanish, Hmong, etc.) preferred.
• Must have acceptable personal and professional history as determined by successfully completing a background investigation.

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Basic computer proficiency for report writing and data entry.
• Ability to learn and apply city ordinances and city/department policies and procedures.
• Problem-solving and conflict resolution skills.
• Ability to work varied shifts, including evenings and weekends.

Physical Requirements

• Lifting up to 20 pounds.
• Carrying up to 20 pounds.
• Frequent standing, sitting, walking.
• Ability to focus on projects for long periods of time.
• Ability to stoop, reach and lift.
• Ability to work in a variety of weather conditions.

The above is not to be construed as an exhaustive statement of duties, responsibilities or requirements.