Part-Time Community Concierge & Guest Experience Lead

Associa; Arlington (VA); On-site; USD 23,000 - 26,000; Part time

Job summary

Associa in Arlington, VA is seeking a Part-time Concierge to handle the front desk at Shirlington Village Condominiums. The role involves greeting residents, coordinating with vendors, and supporting community communications.

Shifts include weekends and weeknights, totaling 20–25 hours per week, with the option to pick up additional shifts. The hourly rate ranges from $17 to $19, offering a flexible, people-focused work environment.

Qualifications

• 1+ years of customer service experience from the hospitality, hotel, retail, leasing, or multifamily industries.
• Friendly, outgoing, customer service driven, and team oriented.
• Flexible with schedule and job duties.
• Proactive, anticipates next steps, takes ownership and initiative.
• Problem solver, with conflict resolution techniques.

Responsibilities

• Manage the front desk area.
• Meet and greet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquiries.
• Receive, store, and distribute packages from Amazon, UPS, USPS, FedEx, etc.
• Issue pool passes.
• Send out communications to homeowners regarding community events, maintenance, and HOA rules and regulations.
• Monitor move-in and move out procedures and reservations for the loading dock and elevators.
• Other duties as assigned.

Skills

Customer service

Hospitality experience

Team oriented

Flexible schedule

Job description

Associa in Arlington, VA is seeking a Part-time Concierge to handle the front desk at Shirlington Village Condominiums. The role involves greeting residents, coordinating with vendors, and supporting community communications.

Shifts include weekends and weeknights, totaling 20–25 hours per week, with the option to pick up additional shifts. The hourly rate ranges from $17 to $19, offering a flexible, people-focused work environment.