Part-Time Community Concierge - Front Desk & Guest Services

CAMS (Community Association Management Services); Durham (NC); On-site; USD 19,000 - 25,000; Part time

Job summary

CAMS, HOA management company, is seeking a part-time on-site Front Desk staff to work at a large-scale community in Durham, NC. 20-24 hours per week with weekend and evening shifts. The role includes greeting residents, assisting with membership matters, event registration, and guest registration.

Responsibilities include opening/closing the amenity center, handling membership forms, room set up, check-ins, payments, and answering inquiries. Strong communication and people skills are essential.

Qualifications

• Graduation from high school and two years’ experience in customer service position.
• Strong computer skills and CPR/AED certification.
• Preferred: experience working for a community association or recreation center.

Responsibilities

• Greet residents and assist with membership matters including event and activities registration, and guest registration.
• Answer phones, greet visitors and provide information.
• Register residents for events and activities and collect payments; provide receipts.

Skills

Customer service

Communication

Multi-tasking

Conflict resolution

People skills

Education

High school diploma

Tools

Vantaca

Microsoft Office

Job description

CAMS, HOA management company, is seeking a part-time on-site Front Desk staff to work at a large-scale community in Durham, NC. 20-24 hours per week with weekend and evening shifts. The role includes greeting residents, assisting with membership matters, event registration, and guest registration.

Responsibilities include opening/closing the amenity center, handling membership forms, room set up, check-ins, payments, and answering inquiries. Strong communication and people skills are essential.