Part-Time Community Banking Customer Service Pro

Pathfinder Bank; United States; On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Competitive compensation and benefits,

Career growth and internal mobility

Volunteer opportunities

Supportive team that values yourCon

Job summary

Pathfinder Bank is seeking a Customer Service Representative to support operations within a community banking environment. This role handles customer transactions, deposit account servicing, and day-to-day banking operations while ensuring a high level of service and compliance with banking regulations.

Join a team that values your expertise and community impact. Pathfinder Bank emphasizes people-first culture, opportunities for growth, and volunteer activities, while you contribute to excellent

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience.
• 1-3 years of banking experience or cash handling experience.
• Intermediate computer skills (Microsoft Office and Outlook).
• Ability to multitask and work as part of a team.
• Attention to detail and quality of work.
• Positive attitude.

Responsibilities

• Deliver exceptional customer experiences, maintaining confidentiality.
• Process deposits, withdrawals, loan payments, and check cashing accurately.
• Promote bank products and refer customers to sales staff.
• Verify endorsements, balance daily work, and issue receipts.
• Update customer contact information and adhere to risk standards.
• Support branch operations and participate in team meetings.

Skills

Customer service

Attention to detail

Teamwork

Multitasking

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

Pathfinder Bank is seeking a Customer Service Representative to support operations within a community banking environment. This role handles customer transactions, deposit account servicing, and day-to-day banking operations while ensuring a high level of service and compliance with banking regulations.

Join a team that values your expertise and community impact. Pathfinder Bank emphasizes people-first culture, opportunities for growth, and volunteer activities, while you contribute to excellent