Part-Time Coffee Brand Advocate in Beverly Hills

Nestlé S.A.; Beverly Hills (CA); On-site; USD 24,796 - 33,062; Part time

Benefits offered by this job

Free Nespresso machine

Coffee product allowance

401k with company match

Educational reimbursement

Health & mental wellness programs

DE&I resource groups

Commuter benefits

Pet adoption reimbursement

Employee discounts

Job summary

Nestlé Nespresso USA is looking for a part-time Retail Sales Associate in Beverly Hills to welcome customers, help them discover their perfect coffee match, and provide an inviting boutique experience beyond just selling coffee.

You will guide customers, share knowledge about coffee, participate in tastings, and build lasting relationships while supporting a collaborative team in a fast-paced retail setting.

Qualifications

• Passion for exceptional customer service and coffee knowledge is preferred.
• Flexibility to work open/close, weekends and holidays.
• Ability to engage customers and guide them to match products.

Responsibilities

• Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Customer Obsessed: You have a heart for hospitality and working with people.
• Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
• Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
• Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
• Operations and Safety: You will take part in maintaining our boutique environment, assisting with shipments, displays, stocking and cleanliness.
• Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.

Skills

Customer service

Hospitality

Sales

Job description

Nestlé Nespresso USA is looking for a part-time Retail Sales Associate in Beverly Hills to welcome customers, help them discover their perfect coffee match, and provide an inviting boutique experience beyond just selling coffee.

You will guide customers, share knowledge about coffee, participate in tastings, and build lasting relationships while supporting a collaborative team in a fast-paced retail setting.