PART-TIME CODE ENFORCEMENT OFFICER

City of Manteca; Manteca (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Manteca is seeking a journey‑level Code Enforcement Technician to support its code enforcement and compliance program. The role involves field investigations, responding to citizen complaints, and pursuing administrative actions to obtain compliance with zoning, housing, and related codes.

Responsibilities include inspecting sites, issuing notices, coordinating abatement, and providing information to residents, businesses, and agencies.

Qualifications

• Two (2) years of experience working effectively with the public.
• Possession of a valid California Driver’s License, to be maintained throughout employment.
• Possession of, or successful acquisition within twelve (12) months of appointment, a CACEO/CCEO designation.

Responsibilities

• Conduct inspections to determine potential code violations and document findings.
• Receive, record, and investigate complaints related to municipal, zoning, housing, and signage codes.
• Issue notices of violation or noncompliance and coordinate follow‑up abatement actions.
• Interact with residents and business representatives to explain regulations and encourage compliance.
• Prepare non‑compliance cases for legal action and present testimony at hearings.
• Maintain files and prepare reports and correspondence related to citations and violations.

Skills

Code enforcement investigations

Citation issuance procedures

Public relations & customer service

Ordinances and codes knowledge

Documentation & report writing

Communication skills

Education

High school diploma or equivalent

Job description

DEFINITION

Under general supervision, performs a variety of routine to complex technical and public contact duties related to the City’s code enforcement and compliance program, including responding to citizen complaints, conducting field investigations, and pursuing administrative activities necessary to obtaining compliance with zoning and related land use codes, City ordinances, nuisance abatement, property maintenance, housing, and noise complaints; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Code Enforcement Supervisor. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing technical duties in support of the City’s code enforcement program. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

Essential Duties:

Management may amend duties pursuant to the Americans with Disabilities Act (ADA) so qualified employees can perform the essential functions of the job.

• Conducts inspections to determine potential code violations; receives, records, and investigates complaints from the public and staff regarding violations of municipal, zoning, housing, development, building, and signage codes; documents violations by securing photographs and other pertinent data; researches municipal codes and ordinances and other mandated regulations to establish whether a violation has occurred.
• Monitors the activity of outside commercial displays and signs for code compliance.
• Receives, records, and investigates complaints on illegal dumping and takes appropriate action.
• Initiates contacts with residents, business representatives, and other parties to explain the nature of violations incurred and to encourage compliance with City codes, ordinances, resolutions, and community standards; provides confirmation regarding code regulations to the public by telephone and in person.
• Proactively conducts drive‑by or on‑site inspections of residential, industrial, and/or commercial areas and notes violations at sites during field investigations.
• Prepares and issues written notices of violation or noncompliance, final notices, citations, and other correspondence according to applicable codes and regulations; issues letters to property owners notifying them of violations; as appropriate, affixes a notice of violation on property to abate public safety hazards and nuisances.
• Coordinates and conducts follow‑up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners; conducts follow‑up investigations to ensure compliance with applicable codes and ordinances; prepares non‑compliance cases for legal action; presents testimony at hearings.
• Provides information to violators, the public, the business community, and other government agencies regarding codes, laws, and ordinances; responds to and resolves difficult and sensitive citizen inquiries and complaints.
• Performs a variety of public relations and outreach work related to assigned activities; participates in special projects as assigned.
• Maintains files, databases, and records related to citations and violations; prepares a variety of written reports, memoranda, and correspondence.
• Observes and complies with all City and mandated safety rules, regulations, and protocols.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Principles, practices, methods, and techniques of code violation investigations.
• Methods and procedures used in code compliance including citation issuance procedures.
• Methods used to obtain various types of inspection warrants and principles used to prepare documents used in the legal process.
• Practices for documenting inspections, correcting violations, and carrying through on enforcement options.
• Requirements of municipal code, zoning, and related codes, ordinances, and regulations.
• Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned areas of responsibility.
• Legal descriptions and boundary maps of real property and legal terminology as used in code compliance.
• Research and reporting methods, techniques, and procedures.
• Record keeping principles and procedures.
  • City and mandated safety rules, regulations, and protocols.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Explain codes and regulations to property owners, residents, and others.
• Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner.
• Prepare clear and concise reports, correspondence, and other written materials.
• Maintain accurate logs, records, and basic written records of work performed.
• Make accurate arithmetic, financial, and statistical computations.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.
• Use tact, initiative, prudence, and judgment within general policy, procedural, and legal guidelines.
• Organize work, set priorities, meet critical deadlines, and follow‑up on assignments.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

• Equivalent to completion of the twelfth (12th) grade.

Experience:

• Two (2) years of experience working effectively with the public.

Licenses and Certifications:

• Possession of a valid California Driver’s License, to be maintained throughout employment.
• Possession of, or successful acquisition within twelve (12) months of appointment, a valid Certified Code Enforcement Officer (CCEO) designation issued by the California Association of Code Enforcement Officers (CACEO), to be maintained throughout employment.

PHYSICAL DEMANDS

When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When assigned to field inspection, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various city sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

Some positions may require working varied shifts and/or alternate schedules as needed.

City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City’s needs, in addition to responding as a Disaster Services Emergency Worker (California Government Code Section 3100-3109).