Part-Time Clinic Host & Member Concierge

Crossover Health; San Francisco (CA); On-site; USD 34,440 - 44,083; Part time

Benefits offered by this job

401K

Job summary

Crossover Health is seeking a part-time Host in San Francisco to deliver exceptional member service at the clinic. You will assist with check-in, explain benefits, and support patients throughout their visits in a fast-paced environment.

The role requires a Bachelor's degree or equivalent experience and at least 1 year in customer service, with strong communication and teamwork skills. Onsite work with a competitive hourly pay and benefits described in the posting.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1 year of experience in customer service.
• Proficiency with basic computer systems and common software.

Responsibilities

• Welcomes members and handles interactions with hospitality and professionalism.
• Provides information on benefits, copays and coverage.
• Assists with check-in and clinic workflows.
• Answers calls, schedules appointments and follows up with member needs.
• Collaborates with providers and staff to ensure a seamless patient experience.

Skills

Customer service

Communication

Organization

Teamwork

Education

Bachelor’s degree or equivalent experience

Tools

Apple devices (Mac/iPad/iPhone)

Job description

Crossover Health is seeking a part-time Host in San Francisco to deliver exceptional member service at the clinic. You will assist with check-in, explain benefits, and support patients throughout their visits in a fast-paced environment.

The role requires a Bachelor's degree or equivalent experience and at least 1 year in customer service, with strong communication and teamwork skills. Onsite work with a competitive hourly pay and benefits described in the posting.