Part-Time Clinic Front Desk Specialist

Trinity Health; Waterloo (IA); On-site; USD 16,000 - 21,000; Part time

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage front desk operations, schedule appointments, handle calls, verify insurance eligibility, and accurately enter demographics and insurance data into the electronic health record. This part-time, day-shift role requires a professional demeanor and strong interpersonal skills.

Responsibilities include collecting copays, directing inquiries, maintaining confidentiality, and supporting smooth patient flow in the

Qualifications

• High school diploma or equivalent required.
• Ability to read, write and understand English and communicate effectively.
• Confidential handling of patient information and data entry accuracy.

Responsibilities

• Greet patients and visitors and manage front desk operations.
• Schedule appointments and direct phone calls appropriately.
• Verify insurance eligibility and collect copays/deductibles.
• Enter demographics and insurance data into the electronic health record.
• Maintain patient flow and assist with time of service payments.
• Support clinic staff with documentation and regulatory compliance.

Skills

Interpersonal skills

Customer service

Phone etiquette

Scheduling

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage front desk operations, schedule appointments, handle calls, verify insurance eligibility, and accurately enter demographics and insurance data into the electronic health record. This part-time, day-shift role requires a professional demeanor and strong interpersonal skills.

Responsibilities include collecting copays, directing inquiries, maintaining confidentiality, and supporting smooth patient flow in the