Part-Time Client Service Associate/Teller (25 Hours) - Round Valley/Eagar (AZ)

National Bank of Arizona; Eagar (AZ); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life and Disability Insurance

Paid Time Off

Job summary

National Bank of Arizona is seeking a part-time teller to accurately process debit and credit transactions and assist clients with a variety of banking tasks. You will support account maintenance, money transfers, and other services while delivering strong customer service.

The role emphasizes cross-selling bank products and problem resolution, with a flexible schedule and bilingual English/Spanish preference. Competitive benefits apply to 20+ hours per week.

Qualifications

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Must be able to work a flexible schedule within the hours listed above.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client’s needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Responsibilities

• Process debit and credit transactions accurately in line with policies and procedures.
• Assist clients with opening accounts, transfers, checks, ATM cards and loan payments.
• Resolve client issues directly or via referral to branch resources.
• Identify cross-sell opportunities based on client needs.
• Perform other duties as assigned.

Skills

Customer service

Cashiering

Balancing

Cross-selling

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

Qualifications:

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Schedule: Monday - Friday: 10:00 A.M. – 3:00 P.M.; 25 hrs./wk.

• Must be able to work a flexible schedule within the hours listed above.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Pay range: $17.00 – $21.75 per hour, depending on experience.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

Positions of 20 hours or more per week are eligible to participate in employee benefits provided by NBAZ, in accordance with our standard eligibility rules, including health insurance, life insurance, 401(k) plan and other benefits offered to employees in comparable positions.