Client Service Associate/Teller (40 Hours) - Williams (AZ)

National Bank of Arizona; Williams (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) plan with company match

Mental health benefits

Job summary

National Bank of Arizona in Williams seeks a seasoned Client Service Associate (Teller) to join our Williams branch. If you are passionate about serving customers and helping them reach financial goals, we want to hear from you.

The role involves accurately processing transactions, assisting with account services, and cross-selling bank products. Bilingual English/Spanish is preferred. Scheduled 40 hrs/wk, with benefits starting day one.

Qualifications

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Responsibilities

• Process debit and credit transactions accurately in line with policies and procedures, maintaining a balancing record.
• Assist clients with opening new accounts, issuing checks, performing maintenance, ATM card activation, money transfers, and loan payments.
• Resolve client issues directly or via referrals to appropriate branch resources.
• Identify cross-sell opportunities by understanding client needs and recommending bank products.
• Perform other duties as assigned.

Skills

Customer service

Balancing

Cross-sell

Bilingual English/Spanish

Education

High School Diploma

Job description

At National Bank of Arizona, we a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasnt changed. At NBAZ, the possibilities are endless ome for the job, stay for a career.

NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizonais #1 Community Bank in our Williams branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients3 problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Schedule: Monday riday: 8:15 A.M. 5:15 P.M.; 40 hrs./wk.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Pay range: $17.00 n 21.75 per hour, depending on experience.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.