Part-Time Client Service Associate/Teller (20 Hours) - Mesa (AZ)

National Bank of Arizona; Mesa (AZ); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) match

Paid time off

Tuition reimbursement

Job summary

National Bank of Arizona in Mesa is seeking a Part-Time Client Service Associate (Teller) for the Mesa Main branch. This 20-hour-per-week role supports everyday banking with a friendly, community-focused team.

You’ll handle debit and credit transactions, assist customers with accounts, and look for cross-sell opportunities while delivering excellent service. Bilingual English/Spanish is preferred; schedule is Mon-Fri 10:00 AM–2:00 PM with benefits.

Qualifications

• High School Diploma or equivalent and related experience.
• Schedule: Mon–Fri, 10:00 AM–2:00 PM (20 hrs/wk).
• Must balance cash and provide customer service.
• Bilingual English/Spanish preferred.

Responsibilities

• Process debit and credit transactions accurately per policy.
• Assist clients with accounts, transfers, and banking services.
• Identify cross-sell opportunities based on client needs.
• Resolve client issues or refer to appropriate resources.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Cash handling

Customer service

Balancing

Education

High School Diploma or equivalent

Job description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

NBAZ is looking for a seasoned Part-Time Client Service Associate (Teller) – 20 Hours to join Arizona’s #1 Community Bank in our Mesa Main branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

Qualifications:

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Schedule: Monday - Friday: 10:00 A.M. – 2:00 P.M.; 20 hrs./wk.

• Must be able to work a flexible schedule within the hours listed above.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Pay range: $17.00 – $21.75 per hour, depending on experience.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

Positions of 20 hours or more per week are eligible to participate in employee benefits provided by NBAZ, in accordance with our standard eligibility rules, including health insurance, life insurance, 401(k) plan and other benefits offered to employees in comparable positions.