Client Relations Specialist- Dobson Ranch

Lovet Pet Health Care; Mesa (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

3 weeks PTO

7 paid holidays

Scrub/uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Hands on training and mentorship

Personal and professional development

Job summary

Lovet Pet Health Care is seeking a Client Relations Specialist (receptionist) in Mesa, AZ. You will be the first and last face our clients see, creating positive, lasting impressions and building trust with patients.

Responsibilities include greeting clients, updating records, processing payments, retrieving prescriptions, assisting with pet supplies and grooming, and keeping the front lobby tidy. A friendly, compassionate demeanor is essential, as is basic office skills and optional high school

Qualifications

• Strong interpersonal and oral communication skills.
• Basic office skills such as typing, filing, and professional phone etiquette.

Responsibilities

• Greet patients and clients with a warm, friendly demeanor.
• Update patient records.
• Collect and process payments.
• Retrieve prescriptions.
• Assist clients with pet supply and grooming purchases.
• Maintain the front lobby area in a clean, neat, and orderly manner.

Skills

Interpersonal communication

Oral communication

Phone etiquette

Typing

Education

High school diploma or equivalent

Job description

Salary: $18 - $21.00 / hour

Benefits of being part of the Lovet team:

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference:

• As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients
• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed:

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Have strong interpersonal and oral communication skills.
• Have basic office skills such as typing, filing, and professional phone etiquette.
• Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care:

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to includeover 20locations acrossArizona,Chicagoand Michigan.Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.