Client Relations Specialist - Dove Valley

8011 Dove Valley Animal Hospital, LLC; Arizona; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO 3 weeks first year

7 paid holidays

Uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Hands-on training and mentorship

Growth opportunities

Job summary

Lovet Pet Health Care is hiring a Client Relations Specialist (Front Desk Receptionist) in Dove Valley. This role supports a busy animal hospital by greeting clients, handling payments, updating records, and assisting with product purchases and prescriptions.

The position offers strong training, growth opportunities, and a supportive team environment within a network of pet healthcare facilities. We value compassion, clear communication, and patient-first service.

Qualifications

• Greeting patients and clients with warmth and professionalism.
• Basic office tasks including typing, filing, and phone etiquette.
• Ability to update patient records accurately.
• Handle payments and assist with prescriptions or product purchases.

Responsibilities

• Greet patients and clients with a warm, friendly smile and convey a calm, compassionate demeanor.
• Assist clients with questions or direct to the appropriate team member.
• Update patient records and collect payments.
• Assist with prescription retrieval and product purchases.
• Maintain a tidy front desk and lobby area.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma (preferred)

Job description

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital in Dove Valley.

Salary: $18 - $21.00 / hour

Benefits of being part of the Lovet team:

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference:

When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients.

• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed:

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Have strong interpersonal and oral communication skills
• Have basic office skills such as typing, filing, and professional phone etiquette
• Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care:

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Chicago and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 27 locations across Arizona, Chicago, and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

At Lovet, you're not just joining a team; you're becoming part of a community that values your growth, well-being, and professional development. We offer training, tools, and a collaborative environment to support our teams in ensuring the best outcomes for each pet that visits our hospitals. Driven by our core values of collaboration, courage, clarity, and compassion, we work toward our mission of making quality vet care easier and more accessible for all pet parents. Join us in nurturing the human-animal bond through compassionate, collaborative care across our network of hospitals.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.