Part-Time Client Relations Concierge

Cescaphe Event Group; Philadelphia (Philadelphia County); On-site; USD 25,000 - 28,000; Full time

Job summary

Cescaphe Event Group in Philadelphia, PA is seeking a Receptionist - Client Development to manage front desk operations and deliver exceptional service to clients and visitors. This role supports client development by facilitating communication and nurturing relationships with potential and existing clients.

You will greet guests, handle calls and emails, schedule meetings and events, and collaborate with teams to ensure seamless client service.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum 2 years in receptionist/administrative role, client-focused preferred.
• Hospitality or events industry experience is highly desirable.
• Excellent multi-tasking and time-management abilities.

Responsibilities

• Greet and assist clients and visitors professionally.
• Manage calls, emails, and correspondence; route as needed.
• Schedule and coordinate client meetings, appointments, events.
• Keep reception area clean, organized, and reflective of company standards.
• Assist with client inquiries and provide service information.
• Support client development team to identify new business opportunities.
• Maintain accurate records of client interactions; update databases.
• Handle data entry, document preparation, and filing.
• Coordinate with departments to ensure seamless service.
• Address client complaints professionally and escalate as needed.

Skills

Verbal and written communication

Interpersonal skills

Organizational skills

Discretion & confidentiality

Problem solving

Independent and team work

Professional demeanor

Customer-focused attitude

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

CRM software

Job description

Cescaphe Event Group in Philadelphia, PA is seeking a Receptionist - Client Development to manage front desk operations and deliver exceptional service to clients and visitors. This role supports client development by facilitating communication and nurturing relationships with potential and existing clients.

You will greet guests, handle calls and emails, schedule meetings and events, and collaborate with teams to ensure seamless client service.