Part-Time Client Banking Concierge

TD Bank Group; New York (NY); On-site; USD 32,000 - 41,000; Part time

Job summary

TD Bank Group in New York, NY, seeks a part-time Customer Service Associate to deliver everyday banking with accuracy and confidence. You will guide clients, process transactions, and identify opportunities to enhance their financial well-being while maintaining TD's compliance standards.

The role requires strong communication, multitasking, and knowledge of banking products. Evening, weekend, and holiday availability is expected; Notary preferred where applicable.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience preferred.
• Ability to work during evenings, weekends and holidays as scheduled.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Be the first point of contact for clients, guiding traffic and delivering high-touch service.
• Process everyday banking transactions accurately and efficiently.
• Identify client needs and refer to appropriate partners.
• Educate clients on banking products and digital tools.
• Ensure compliance with policies, AML and risk standards.
• Maintain strong client relationships and trust.

Skills

Excellent communication

Problem solving

Multitasking

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank Group in New York, NY, seeks a part-time Customer Service Associate to deliver everyday banking with accuracy and confidence. You will guide clients, process transactions, and identify opportunities to enhance their financial well-being while maintaining TD's compliance standards.

The role requires strong communication, multitasking, and knowledge of banking products. Evening, weekend, and holiday availability is expected; Notary preferred where applicable.