Part-Time Client Advisor, Vilebrequin Aventura

G-III Apparel Group; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

A 401k plan with an employer contrib

Weekly Sales Bonus Structure

Tax-free commuter benefits

Employee referral program

Job summary

Vilebrequin seeks a Client Advisor to welcome customers, understand needs, and craft a luxury shopping experience in-store. You will engage clients with heritage stories, guide them to the right merchandise, and maintain visual standards as a Brand Ambassador.

The role emphasizes exceptional service, teamwork, and adherence to store policies. Candidates should have 2-3 years in a luxury retail setting, a passion for design, and the ability to work a flexible schedule including mornings,

Qualifications

• 2-3 years in a customer-facing role with a sales focus (luxury/hospitality preferred).
• Passion for luxury products and design with a professional, welcoming demeanor.
• Ability to generate customer delight and go the extra mile.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Welcome customers and proactively offer assistance.
• Provide a dynamic service presence and guide customers through the store.
• Engage clients with storytelling about heritage and collections.
• Maintain store layout, visual standards, and merchandise presentation.
• Process POS transactions accurately and handle cash as needed.

Skills

Customer service

Sales

Communication

Attention to detail

Flexible schedule

Education

High School Diploma/Equivalency

Job description

#402

Aventura, Florida, United States

Job Description

YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! The role of the Client Advisor at Vilebrequin is at the core of our brand as they continue to safeguard the growth and longevity of our brand through cultivating and strengthening client relationships. As a Client Advisor at Vilebrequin, you are tasked with understanding the mindset of the Vilebrequin brand and bringing it to life each day. As Brand Ambassadors, you help engage clients in the discovery of our heritage through storytelling and creating enthusiasm for the Vilebrequin collections. You will aid in transforming a customer's store visit into a memorable luxury shopping experience. This position is onsite at the specified location and will report to the Store Manager.

YOUR IMPACT

• Immediately welcome customers and proactively offer assistance.
• Provide a dynamic service presence to each location.
• Skilled at asking appropriate questions to identify a customer's needs in order to effectively provide them with guidance.
• Knowledgeable of store layout, current merchandise assortment, and ability to direct customers to the appropriate area.
• Help foster a welcoming, fun, encouraging and energetic customer environment.
• Create a positive work environment through collaboration.

Elevate the Shopping Experience

• Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin's selling ceremony.
• Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
• Study and communicate collection details while assisting clients.
• Ensure the customer wish list is always current with customers being notified when product arrives.
• Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name
  Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
• Adhere to all corporate customer service policies.
• Demonstrate effective communication with customers, coworkers, and managers.
• Lead by example and positively influence others.

Support Store Operational Excellence

• Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
• Execute correct POS processes including proper cash handling and opening/closing the registers.
• Adhere to all operational policies and procedures.
• Safeguard company property, including key holding.
• Maintain standards of cleanliness and organization.
• Responsible for opening and closing the store.

Problem Solving

• Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment.
• Ability to understand a customer's concerns and quickly determine solutions with limited
  supervision.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required.
• 2-3 years of experience in a customer-facing role with a focus on sales, preferably in a
  luxury or a hospitality setting.
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality (go the extra mile spirit)
• Strong attention to detail
• "Win together" mentality
• Ability to work autonomously
• Strong problem-solving skills
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays

Languages: Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders -- occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates:

• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

Location(s)

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