Part-Time Central Scheduling Coordinator — Healthcare

Philadelphia Hand to Shoulder Center; Broomall (PA); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Employer-paid life insurance

401(k) with employer match

Paid sick leave

Paid vacation time

7 paid holidays annually

Opportunities for growth and careerAdv

Employee referral reward program

Job summary

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Center, seeks a dedicated Central Scheduling Representative (CSR) in Broomall. The part-time CSR will register patients, schedule appointments, and route to the appropriate physician, delivering service with a smile.

Ideal candidates have strong customer service, patient registration experience, and proficient use of EMR systems. Spanish is a plus.

Qualifications

• Patient registration experience preferred
• Customer service experience required (call center, retail, hospitality, etc.)
• Medicare experience preferred
• Experience coordinating appointments and managing patient scheduling in a clinical environment
• Proficient in medical software and EMR systems; strong data entry and accuracy skills
• Strong communication and interpersonal skills, with the ability to speak confidently and professionally to patients, families, providers, and staff
• Bilingual (Spanish) a plus but not required
• Reliable work ethic and excellent attendance

Responsibilities

• Screen patients to determine urgency and schedule appointments within appropriate timeframes
• Conduct patient interviews and enter accurate information into the patient management system
• Coordinate appointments for 19 physicians across 16 office locations in Pennsylvania and New Jersey
• Verify insurance acceptance and advise patients on requirements such as referrals, authorizations, and co-pays
• Confirm appointments and respond to patient inquiries courteously and accurately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Assist other departments as needed when time permits
• Perform other duties as assigned

Skills

Patient registration

Customer service

Communication skills

Multitasking

Spanish (optional)

Education

High school diploma or GED

Tools

EMR systems

Medical software

Job description

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Center, seeks a dedicated Central Scheduling Representative (CSR) in Broomall. The part-time CSR will register patients, schedule appointments, and route to the appropriate physician, delivering service with a smile.

Ideal candidates have strong customer service, patient registration experience, and proficient use of EMR systems. Spanish is a plus.