Part-Time Central Scheduling Specialist

Premier Orthopaedics Pty; Broomall (PA); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

401(k) with employer match

Generous paid sick and vacation time

7 paid holidays annually

Opportunities for growth and advanced

Employee referral reward program

Job summary

Premier Orthopaedics is seeking a dedicated Central Scheduling Representative (CSR) for a part-time, on-site role in Broomall, PA. The CSR will register patients and schedule appointments by phone, delivering service with a smile, while ensuring accuracy and HIPAA compliance.

The position covers 19 physicians across 16 locations and requires strong customer service and communication skills. The ideal candidate will have a high school diploma or GED, experience in health-insurance coordination,

Qualifications

• Customer service experience required (call center, retail, hospitality, etc.)
• Experience with private health insurance and workers’ compensation preferred
• Experience coordinating appointments and managing patient scheduling in a clinical environment
• Proficient in medical software and EMR systems; strong data entry and accuracy skills
• Ability to multitask, prioritize, and manage multiple phone lines efficiently

Responsibilities

• Screen patients to determine urgency and schedule appointments within appropriate timeframes
• Conduct patient interviews and enter accurate information into the patient management system
• Coordinate appointments for 19 physicians across 16 office locations in Pennsylvania and New Jersey
• Verify insurance acceptance and advise patients on requirements such as referrals, authorizations, and co-pays
• Confirm appointments and respond to patient inquiries courteously and accurately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Assist other departments as needed when time permits
• Perform other duties as assigned

Skills

Customer service

Communication

Spanish (bonus)

Education

High school diploma or GED

Tools

EMR systems

Medical software

Job description

Premier Orthopaedics is seeking a dedicated Central Scheduling Representative (CSR) for a part-time, on-site role in Broomall, PA. The CSR will register patients and schedule appointments by phone, delivering service with a smile, while ensuring accuracy and HIPAA compliance.

The position covers 19 physicians across 16 locations and requires strong customer service and communication skills. The ideal candidate will have a high school diploma or GED, experience in health-insurance coordination,