Part-Time Center Associate - Duluth

The UPS Store 7171; Duluth (GA); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A local shipping and packaging center in Duluth seeks a Part-Time Center Associate. The role involves delivering exceptional customer service, processing packages, and providing accurate information on services. Ideal candidates have retail experience, strong computer skills, and a friendly demeanor. Apply if you can work 25-30 hours weekly in a dynamic environment. Benefits include paid vacation and health coverage.

Qualifications

• Must have a high school diploma or GED.
• Experience in retail or customer service is essential.
• Able to lift 40+ pounds.

Responsibilities

• Deliver outstanding customer service to walk-in customers.
• Continuously practice good listening skills with customers.
• Take ownership of the customer's shipping needs.

Skills

Retail/customer service experience

Good communication and people skills

Strong computer skills

Outstanding phone skills

Strong verbal and written communication

Reliability and responsibility

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Overview

Part-Time Center Associate - Duluth at The UPS Store 7171 delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises customers by providing accurate information on our array of products, services, and best-value options and demonstrates confidence by applying best practices in the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business quickly.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries


• Continuously practices good listening skills with customers, UPS Store team members, and leadership


• Takes ownership of the customer\'s shipping needs and offers viable solutions


• Takes action to learn all product and service offerings, alternative solutions, and industry trends


• Operates all equipment, software, and devices in an expert fashion and is willing to teach others


• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required


• Retail/customer service experience


• Good communication and people skills


• Strong computer skills, including Microsoft Office and Adobe Suites


• Outstanding phone skills


• Strong verbal and written communication skills, including spelling and math


• Prompt, reliable, and responsible


• Able to lift 40+ pounds


• Willing and able to work 25 to 30 hours per week for a 6-day work week

Benefits

• Paid vacation


• Sales commission


• Health coverage

Job details

• Seniority level: Entry level


• Employment type: Part-time


• Job function: Education and Training


• Industries: Staffing and Recruiting