Overview
Part-Time Center Associate Douglassville at The UPS Store 7171. Delivers world-class customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. Advises customers by providing accurate information on products, services, and best-value options, and demonstrates confidence by applying best practices in the industry.
Base pay range
$13.00/hr - $15.00/hr
Responsibilities
- Provide prompt and courteous customer service
- Process customer orders effectively and efficiently
- Promote the sale of products and services
- Ensure accuracy in the processing of customer orders
- Assist with store operations by stocking, organizing, and maintaining the customer service counter area
- Answer phone calls and respond to customer emails
- Provide additional support to the store Manager as requested
- Other duties as assigned
Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience is a plus
- Computer literate with experience in printers, copiers, and other electronic equipment
- Excellent customer service and organizational skills
- Ability to multi-task in a fast-paced work environment
- Excellent communication skills
- Availability to work part-time schedule
- Must be able to lift 50 pounds
Employment type
Seniority level