Part-Time Center Associate: Customer Service & Shipping Pro

The UPS Store #7100; Modesto (CA); On-site; USD 18,000 - 26,000; Part time

Job summary

The UPS Store #7100 is hiring a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, fax machines, binding, laminating, and POS devices. You will advise customers on products and best-value options and support the team in a fast-paced retail environment.

The ideal candidate has retail experience, strong computer and communication skills, a high school diploma or GED, a professional appearance, and reliability.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Strong computer skills

Excellent communication

Retail sales experience

Friendly professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store #7100 is hiring a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, fax machines, binding, laminating, and POS devices. You will advise customers on products and best-value options and support the team in a fast-paced retail environment.

The ideal candidate has retail experience, strong computer and communication skills, a high school diploma or GED, a professional appearance, and reliability.