Part-Time Center Associate

The UPS Store 2578; Dayton (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

The UPS Store 2578 in Dayton, OH is seeking a Part-Time Center Associate to deliver world-class customer service by receiving and processing packages and operating copiers, binding equipment, laminators, and POS devices. You will advise customers on products, services, and best-value options with confidence based on industry knowledge.

Join a team that values proactive learning, clear communication, and a neat, safe work environment while supporting the store across a 6-day schedule.

Qualifications

• High school diploma or GED is required.
• Proficient in Microsoft Office and Adobe Suites.
• Excellent phone and communication skills.
• Physically able to lift 40+ pounds.
• Willing and able to work 25–30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk‑in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Strong verbal and writtencommunication

Outstanding phone skills

Spelling and Math

Prompt reliable and responsible

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week