Part-Time Center Associate: Customer Service & Shipping

Multi - Location Owner - David Alexander; Mansfield (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store in Mansfield, TX is seeking a Part-Time Center Associate to deliver world-class customer service while handling package processing, copier operations, and point-of-sale transactions. You will advise customers on product and service options and support shipping needs with accuracy and courtesy.

The ideal candidate will have a high school diploma or GED, strong computer skills (MS Office and Adobe), excellent verbal and written communication, and the stamina to lift 40+ pounds.

Qualifications

• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication, including spelling and math.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Communication

Phone skills

Heavy lifting

Fast learner

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store in Mansfield, TX is seeking a Part-Time Center Associate to deliver world-class customer service while handling package processing, copier operations, and point-of-sale transactions. You will advise customers on product and service options and support shipping needs with accuracy and courtesy.

The ideal candidate will have a high school diploma or GED, strong computer skills (MS Office and Adobe), excellent verbal and written communication, and the stamina to lift 40+ pounds.