Part-Time Center Associate

The UPS Store 7171; Roanoke (VA); On-site; USD 17,908 - 20,664; Part time

Job summary

A local courier service in Roanoke, VA is seeking a Part-Time Center Associate to deliver world-class customer service in a retail environment. Responsibilities include processing packages, operating equipment, and providing customers with accurate product information. Ideal candidates should have a high school diploma or GED, previous retail sales experience, and strong computer skills. Candidates must be available on weekends and demonstrate reliability and teamwork. This is an entry-level part-time position offering competitive hourly pay.

Qualifications

• Must have a high school diploma or GED.
• Prompt, reliable, and responsible individual.
• Strong computer skills including Microsoft Office and Adobe.

Responsibilities

• Deliver outstanding customer service to walk-in customers and phone inquiries.
• Listen actively to customers and team members.
• Maintain a clean and safe working environment.

Skills

Customer service skills

Strong computer skills

Outstanding phone skills

Strong verbal communication

Reliable

Ability to lift 40+ pounds

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Join to apply for the Part-Time Center Associate role at The UPS Store 7171

This range is provided by The UPS Store 7171. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$13.00/hr - $15.00/hr

The Part-Time Center Associate delivers world‑class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best‑value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk‑in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.
• Available for Friday, Saturday, Sunday, and Monday. Store hours on Saturday are 9‑4 and Sunday 12‑5.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Hours will vary, current store hours are M‑F 8:00‑6:30, Sat 9‑4, Sun 10‑3.
• Will be required to work alone on scheduled Sundays after training.

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Education and Training

Industries

• Staffing and Recruiting

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