Part-Time Center Associate

The UPS Store #1565; Fort Collins (CO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

PTO after 6 months

401K after 6 months

Ongoing Training

Uniforms

Bonuses after 3 months

Job summary

The UPS Store #1565 in Fort Collins, CO is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate office equipment while guiding customers on products and services. This role emphasizes quick learning, a friendly demeanor, and reliability.

The ideal candidate will work 25–30 hours per week, including weekends, and contribute to a clean, organized store while supporting team members.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suite.
• Outstanding phone skills and clear written/verbal communication.
• Prompt, reliable and responsible.
• Ability to lift 50+ pounds and stand for long periods.
• Flexible to work 25–30 hours per week with weekend availability.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Operates all equipment, software, and devices in an expert fashion.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Strong computer skills

Dependability

Fast learner

Professional appearance

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

BENEFITS

• PTO (After 6 months employed)
• 401K (After 6 months employed)
• Ongoing Training
• Uniforms
• Bonuses (After 3 months employed)

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds and stand for long periods of time
• Willing and able to work 25 to 30 hours per week for a 7-day work week
• Must be available to work weekends

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.