Part-Time Casino Surveillance Officer – Card Games

Winstar; Oklahoma; On-site; USD 17,000 - 22,000; Part time

Job summary

WinStar World Casino and Resort is seeking a Part Time Surveillance Officer for the Card Games area to join the WinStar Surveillance Unit 1 team. The role focuses on monitoring gaming and money-handling activities, ensuring adherence to procedures and safeguarding assets.

Responsibilities include customer service, incident reporting, training completion, and maintaining professional conduct, dress, and punctuality in a fast-paced casino environment.

Qualifications

• Must be familiar with the Microsoft Office Suite of products.
• Accurately type 25 words per minute.

Responsibilities

• Provides first class customer service to internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency.
• Completes all training and development requirements and participates in continuing education opportunities.
• Works collaboratively to support productivity and safety of the work area, team members and customers.
• Maintains a clean, organized work area and ensures a safe environment.
• Maintains and promotes professionalism.
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics.
• Adheres to Chickasaw Nation dress code standards.
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area.
• Prepares incident reports to establish video evidence and perform frequent audits to protect the Chickasaw Nation's employees and assets.
• Updates and reviews current list of barred and banned individuals ensuring strict compliance.
• Operates a closed-circuit television system to monitor gaming and money-handling activity to ensure proper procedures are followed.
• Performs all other duties as assigned

Skills

Microsoft Office

Typing 25 wpm

Education

High School or GED

Job description

WinStar World Casino and Resort is seeking a Part Time Surveillance Officer for the Card Games area to join the WinStar Surveillance Unit 1 team. The role focuses on monitoring gaming and money-handling activities, ensuring adherence to procedures and safeguarding assets.

Responsibilities include customer service, incident reporting, training completion, and maintaining professional conduct, dress, and punctuality in a fast-paced casino environment.