Surveillance Observer - Casino Security & Cash Control

Northern Waters Casino Resort; Michigan; On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Employee meal discounts

Gas discount at Citgo C-Store

Golf discounts

Paid lunch

Paid holidays

Access to training programs

Job summary

Northern Waters Casino Resort is seeking a Surveillance Officer to monitor casino operations, protect cash assets, and ensure policy compliance. You will observe daily activities with surveillance equipment and document events for security and regulatory purposes.

The role requires strong guest service, multitasking abilities, and the capacity to communicate clearly with authorities and management. Flexibility for varied shifts and aCompliance-oriented mindset are essential.

Qualifications

• High School diploma or GED required.
• Proficient in basic math.
• Ability to pass pre-employment background checks and obtain Gaming License.

Responsibilities

• Provide excellent guest service and engage with guests positively.
• Multitask effectively in a high-pressure environment.
• Observe and document daily activities per regulatory policies.
• Utilize Surveillance equipment to document events clearly and orderly.
• Communicate findings to authorities and management factually.

Skills

Guest service

Multitasking

Communication

Organization

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Excel

Job description

Northern Waters Casino Resort is seeking a Surveillance Officer to monitor casino operations, protect cash assets, and ensure policy compliance. You will observe daily activities with surveillance equipment and document events for security and regulatory purposes.

The role requires strong guest service, multitasking abilities, and the capacity to communicate clearly with authorities and management. Flexibility for varied shifts and aCompliance-oriented mindset are essential.