Part-Time Care Navigator for CCM/RPM Support — Raleigh

Axil Health; Raleigh (NC); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Part-time role

On-site in Raleigh, NC

Job summary

Axil Health is seeking a Care Navigator to support our clinical pharmacists across North Carolina clinics. You’ll manage a shared patient panel and serve as a consistent point of contact between visits, helping the care team deliver CCM and RPM services.

This part-time, on-site role based in Raleigh requires MA or LPN certification, strong communication, and proficiency with Excel and EHRs. You’ll coordinate patient care, protect confidentiality, and contribute to a collaborative,

Qualifications

• Current MA or LPN certification (required; documentation must be provided).
• High school diploma or GED (minimum requirement).
• Professional, confident telephone communication skills.
• Working knowledge of Excel, Allscripts or comparable EHR platforms, and data entry.
• Strong time management and the ability to juggle competing priorities.
• Clear verbal and written communication paired with genuine customer service.
• A collaborative, team-first mindset paired with self-motivation and compassion.
• Working knowledge of medical terminology.
• Sound judgment and a calm, effective response in urgent or emergency situations.
• Ability to build effective working relationships with patients, caregivers, teammates, and providers.

Responsibilities

• Enroll eligible patients into RPM or CCM programs.
• Prepare patient charts ahead of upcoming CCM encounters.
• Make monthly check-in calls to patients enrolled in CCM.
• Make daily compliance calls to patients enrolled in RPM.
• Communicate urgent health concerns, medication refill requests, and appointment requests to clinical pharmacists promptly and accurately.
• Protect patient confidentiality at all times, and treat every patient with courtesy and respect.

Skills

MA certification

LPN certification

Telephone communication

Excel

Allscripts / EHR

Data entry

Time management

Verbal and written communication

Team collaboration

Medical terminology

Calm under pressure

Relationship building

Education

MA or LPN certification

High school diploma or GED

Tools

Excel

Allscripts

EHR platforms

Job description

Axil Health is seeking a Care Navigator to support our clinical pharmacists across North Carolina clinics. You’ll manage a shared patient panel and serve as a consistent point of contact between visits, helping the care team deliver CCM and RPM services.

This part-time, on-site role based in Raleigh requires MA or LPN certification, strong communication, and proficiency with Excel and EHRs. You’ll coordinate patient care, protect confidentiality, and contribute to a collaborative,