Part-Time Captioning & Accessible Media Intern

Arizona State University; Tempe (AZ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Tuition reduction

Health insurance

Retirement program

Volunteer time off

Holidays & vacation

Wellness program

Disability leave

Employee assistance

ASU discounts

Job summary

Arizona State University is seeking an Academic Advising Assistant 2 Non-Exempt for the Tempe campus. This part-time role manages a front desk, handles forms and communications, and supervises student staff, with a primary focus on accessibility services coordination.

The position involves coordinating captioning and transcript services, supporting intake and assignment, and ensuring timely, quality work in compliance with university accessibility standards.

Qualifications

• High School Diploma and two years of experience in the relevant field or an equivalent combination of training/experience.
• Strong organizational and customer service skills.
• Ability to manage multiple tasks and maintain confidentiality.

Responsibilities

• Coordinate captioning and transcript service requests; monitor intake and determine required media files and documentation.
• Assign requests to vendors and staff; track progress to ensure timely completion.
• Maintain communications with faculty, staff and students regarding status and timelines.
• Provide supervision and training to student workers; ensure adherence to accessibility standards and FERPA policies.
• Support service improvement through documentation and data management.

Skills

Front desk management

Communication skills

Supervising staff

Job description

Arizona State University is seeking an Academic Advising Assistant 2 Non-Exempt for the Tempe campus. This part-time role manages a front desk, handles forms and communications, and supervises student staff, with a primary focus on accessibility services coordination.

The position involves coordinating captioning and transcript services, supporting intake and assignment, and ensuring timely, quality work in compliance with university accessibility standards.