Part-Time Cannabis Retail Associate — Evenings & Weekend

Live Parallel; Brandon (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Balance and flexibility; paid time off

401k enrollment

Pet Insurance

Tuition Reimbursement Programs

Medical / vision / dental (full time)

Job summary

Live Parallel is seeking Retail Sales Associates for our Surterra Wellness locations in Florida. You will serve patients and customers, offering cannabis recommendations and guiding them on therapy goals, dosing, and product choices.

You’ll manage patient intake, order processing via POS, and maintain accurate, HIPAA-compliant records while upholding privacy and keeping the store clean and welcoming.

Qualifications

• Age 21 or over.
• High School Diploma or equivalent.
• Valid Government-Issued Photo ID.
• Must be flexible regarding work schedule, including evenings, weekends, and holidays.
• 1 year in Retail or a related industry where customer service is critical.
• Constantly operating a computer and other office machinery.
• Strong attention to detail and ability to multitask and manage time effectively.
• Excellent communication and organizational skills.
• Ability to manage difficult situations and resolve in a timely and professional manner.
• Microsoft Office Suite proficient level.

Responsibilities

• Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport using established customer service model.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately elevate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

Skills

Age 21+

High School Diploma

Valid Government Photo ID

Flexible schedule

Retail experience

Computer proficiency

Attention to detail

Communication skills

Time management

MS Office proficiency

Education

High School Diploma or equivalent

Job description

Live Parallel is seeking Retail Sales Associates for our Surterra Wellness locations in Florida. You will serve patients and customers, offering cannabis recommendations and guiding them on therapy goals, dosing, and product choices.

You’ll manage patient intake, order processing via POS, and maintain accurate, HIPAA-compliant records while upholding privacy and keeping the store clean and welcoming.