Part-Time Campus Store Team Lead

Barnes & Noble Education, Inc.; Murfreesboro (TN); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

DailyPay

Sick time accrual

Employee discounts

401(k) eligibility

Zusammenfassung

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily operations of the campus store, delivering an exceptional customer experience and supporting operational excellence that engages students, faculty, and alumni.

You will work closely with the store leadership team, coach and support team members, handle opening/closing tasks, assist with merchandising and inventory, and ensure a welcoming, well-organized store environment year-round.

Qualifikationen

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Demonstrated ability to deliver exceptional customer service and support daily store operations.
• Ability to coach, motivate, and provide direction to team members in a fast-paced retail environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to prioritize multiple tasks, adapt to changing business needs, and work collaboratively with store leadership.
• Ability to work varying schedules on a weekly basis year-round, including evenings, weekends, holidays, and peak business periods.

Aufgaben

• Lead by example on the sales floor, delivering exceptional customer service while coaching and supporting team members to create a customer-first culture.
• Support the daily operations of the store by assisting with opening and closing responsibilities, serving as Manager-on-Duty when assigned, and helping ensure operational priorities are completed.
• Provide day-to-day leadership by assigning work, monitoring progress, coaching team members, and helping ensure daily priorities and operational standards are achieved.
• Maintain a working knowledge of all store departments to assist customers, support team members, and meet business needs across the store.
• Resolve customer questions and concerns with professionalism, exercising sound judgment and escalating issues when appropriate.
• Support the onboarding and training of new team members while reinforcing company policies, operational standards, and customer service expectations.
• Assist with merchandising, inventory management, replenishment, order fulfillment, point-of-sale transactions, and other operational activities to maintain a customer-ready store and achieve operational goals.
• Promote company standards by supporting operational excellence, safety, loss prevention, and a clean, organized shopping environment.
• Promote a clean, safe, and organized store environment by modeling operational excellence and supporting store standards.

Kenntnisse

Customer service

Team coaching

Leadership

Store operations

Communication

Ausbildung

High school diploma or GED

Tools

POS systems

Jobbeschreibung

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily operations of the campus store, delivering an exceptional customer experience and supporting operational excellence that engages students, faculty, and alumni.

You will work closely with the store leadership team, coach and support team members, handle opening/closing tasks, assist with merchandising and inventory, and ensure a welcoming, well-organized store environment year-round.