Part-Time Campus Admissions Call Center Associate

University of North Dakota; Grand Forks (ND); On-site; USD 16,000 - 23,000; Part time

Job summary

The University of North Dakota is seeking part-time Call Center Representatives for the Admissions Call Center. This non-benefited role supports answering phone calls and emails, and helps greet and check-in visitors at the Admissions office.

UND students will handle data input, monitor emails, assist with front desk duties, and may participate in campus tours. 15-20 hours weekly, $14.00 hourly, on-site position.

Qualifications

• Excellent interpersonal communication skills.
• Basic computer knowledge and data entry ability.
• Ability to work as part of a diverse team.
• 2nd semester Freshman status (or above) with 2.5+ GPA.

Responsibilities

• Answer incoming phone calls and monitor emails in Admissions Call Center.
• Complete outgoing calls for specific call groups and data input.
• Assist visitors at the Admissions front desk and support office duties.
• Support tour guides when needed and adhere to professional standards.
• May have limited evening call center hours.

Skills

Interpersonal communication

Basic computer knowledge

Teamwork

Phone etiquette

Education

2nd semester Freshman status (or above)

Job description

The University of North Dakota is seeking part-time Call Center Representatives for the Admissions Call Center. This non-benefited role supports answering phone calls and emails, and helps greet and check-in visitors at the Admissions office.

UND students will handle data input, monitor emails, assist with front desk duties, and may participate in campus tours. 15-20 hours weekly, $14.00 hourly, on-site position.