Part-Time Box Office & Ticketing Clerk

University of North Dakota; Grand Forks (ND); On-site; USD 14,000 - 19,000; Part time

Job summary

University of North Dakota is seeking part-time Box Office Clerks to sell tickets in person and over the phone, with a focus on outstanding customer service. The office operates Mon–Fri, 8:30 am–4:30 pm, and 8–18 hours per week, with schedules built around class commitments.

This non-benefited student position requires the ability to learn relevant software, process ticket orders, and complete a criminal history background check. Evening/weekend availability is preferred for shows and events.

Qualifications

• Critical thinking and problem solving skills are required.
• Professionalism in customer service and ticketing.
• Ability to work independently in a part‑time role.

Responsibilities

• Sell tickets to customers in person and on the phone
• Process and verify credit card purchases
• Print out customer’s ticket orders
• Answer box office telephone and respond to customer’s questions
• Process and mail advanced ticket orders
• Training on necessary software related to this job
• Run end-of-day reports

Skills

Critical thinking

Professionalism

Independent work

Job description

University of North Dakota is seeking part-time Box Office Clerks to sell tickets in person and over the phone, with a focus on outstanding customer service. The office operates Mon–Fri, 8:30 am–4:30 pm, and 8–18 hours per week, with schedules built around class commitments.

This non-benefited student position requires the ability to learn relevant software, process ticket orders, and complete a criminal history background check. Evening/weekend availability is preferred for shows and events.