Part-Time Caller

Advanced Behavioral Health, Inc; Middletown (CT); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Sick time

Personal time

Floating holidays

Holiday time

Job summary

Advanced Behavioral Health, Inc. is seeking a part-time telephone interviewer in Middletown, CT to collect data from caregivers. The role requires bilingual English/Spanish abilities and at least an Associate’s Degree with one year of customer service or administrative experience.

You will attend Conflict of Interest training and promote ABH’s services in a professional manner. The position emphasizes accurate data gathering, compliance with company guidelines, and respectful interaction with

Qualifications

• Associate’s Degree required.
• 1 year customer service/administrative work experience required.
• Attends annual Conflict of Interest training.
• Bilingual English/Spanish preferred/required

Responsibilities

• Conduct telephone interviews to collect data from caregivers.
• Represent Advanced Behavioral Health, Inc. in a positive and professional manner.
• Adhere to ABH® policies, guidelines, and procedures during all interactions.

Skills

Bilingual English/Spanish

Customer service

Data collection

Education

Associate’s Degree

Job description

The telephone interviewer conducts activities associated with the collection of data from caregivers

receiving various services, such as MST. This position will represent ABH® and its services in a

positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. Bilingual skills (Spanish/English) required;

• Associate’s Degree required;
• 1 year customer service/administrative work experience required;
• Attends annual Conflict of Interest training.
• Bilingual English/Spanish preferred

Benefits:

part- time

Sick and Personal Time available

Floating Holidays and Holiday Time