Part-Time Call Center: Account Services Rep I/II

MECU Credit Union; Baltimore (MD); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Plan with Employer Match

Company-Paid Insurance

Tuition Assistance

Employee Assistance Program (EAP)

Parking Discounts

Long-Term Care Insurance

Time Off

Job summary

MECU Credit Union, a not-for-profit financial institution in Baltimore, seeks an Account Services Representative I for a part‑time role at downtown Baltimore. You will handle member calls, provide information on MECU products/services, and must have strong phone and communication skills. One day remote per week and parking subsidy available.

The position offers part-time hours with a schedule including weekdays and a remote day, with opportunities to cross-sell products and grow within MECU.

Qualifications

• Strong computer application skills.
• Strong oral/written communication skills.
• Must be results oriented.
• Quick learner and motivated to be a consistent performer.
• Attendance and punctuality are a must.

Responsibilities

• Answer incoming calls from members to provide information about MECU products and services.
• Handle and answer questions over the telephone and resolve simple inquiries.
• Cross-sell MECU products and services where appropriate.

Skills

Computer skills

Communication

Results oriented

Quick learner

Punctuality

Education

HS Diploma

GED in lieu of HS

Job description

MECU Credit Union, a not-for-profit financial institution in Baltimore, seeks an Account Services Representative I for a part‑time role at downtown Baltimore. You will handle member calls, provide information on MECU products/services, and must have strong phone and communication skills. One day remote per week and parking subsidy available.

The position offers part-time hours with a schedule including weekdays and a remote day, with opportunities to cross-sell products and grow within MECU.