Part-Time Café Cashier—Warm Guest Experience

C'yool Coffee & Bakery; Boston (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

C’yool Yemeni Coffee & Bakery is seeking a friendly and dependable cashier to welcome guests, take accurate orders, process payments, and deliver excellent service in a fast-paced coffee shop.

The ideal candidate communicates clearly, stays organized during busy periods, and helps maintain clean, welcoming spaces while coordinating with baristas and kitchen staff. Part-time shifts include mornings, evenings, weekends, and holidays.

Qualifications

• Previous cashier, coffee-shop, bakery, retail, or customer-service experience is preferred.
• Friendly, patient, and professional attitude.
• Strong communication and listening skills.
• Ability to learn the complete C’yool menu.
• Ability to enter orders and process payments accurately.
• Comfortable using a point-of-sale system and online ordering platforms.
• Ability to remain calm and organized during busy periods.
• Dependable, punctual, and able to work effectively with a team.
• Ability to communicate effectively in English; Arabic is helpful but not required.
• Food-handler certification is preferred or must be obtained if required.

Responsibilities

• Welcome every guest in a friendly and professional manner.
• Explain C’yool’s menu selections.
• Take orders accurately at the register, by telephone, or through approved ordering platforms.
• Enter item choices, sizes, milk selections, flavors, and modifications correctly.
• Ask about allergies and refer ingredient or cross-contact questions to a manager.
• Process cash, credit-card, gift-card, and approved digital payments.
• Provide receipts and accurate change.
• Confirm orders with guests before submitting them.
• Organize takeout and delivery orders.
• Verify names and order numbers before releasing orders.
• Coordinate orders with baristas, bakery employees, and kitchen staff.
• Monitor online orders and communicate delays or problems promptly.
• Answer customer questions and resolve basic concerns professionally.
• Refer refunds, complaints, and unusual requests to a manager.
• Keep the register, counter, menus, entrance, and customer areas clean and organized.
• Restock cups, lids, napkins, utensils, bags, and takeout supplies.
• Monitor dining-room cleanliness and notify the appropriate employee when attention is required.
• Follow all cash-handling, refund, discount, void, and complimentary-item procedures.
• Complete assigned opening, shift-change, and closing checklists.
• Follow all food-safety, sanitation, allergen, workplace-safety, and wage-and-hour requirements.
• Perform other lawful duties reasonably related to the position.

Skills

Customer service

Cash handling

Communication

English proficiency

Teamwork

Education

Food-handler certification (preferred) or must be obtained if required

Tools

POS system

Online ordering platforms

Job description

C’yool Yemeni Coffee & Bakery is seeking a friendly and dependable cashier to welcome guests, take accurate orders, process payments, and deliver excellent service in a fast-paced coffee shop.

The ideal candidate communicates clearly, stays organized during busy periods, and helps maintain clean, welcoming spaces while coordinating with baristas and kitchen staff. Part-time shifts include mornings, evenings, weekends, and holidays.