Part-Time Building & Member Experience Supervisor

YMCA of the Cedar Rapids Metro Area; Southbridge (MA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

access to YMCA facilities to all YMCA

Employee Assistance Program

Sick Leave

Job summary

The Y in Massachusetts is seeking a Building Supervisor under the Senior Membership Experience Director to ensure smooth daily building operations, safety, and excellent member relations. You will connect with staff, volunteers, and members, resolving conflicts professionally and maintaining a positive work environment.

This part-time role (10–15 hours weekly) pays $18 per hour and requires at least one year in customer service, strong organizational and computer skills, and the ability to

Qualifications

• At least one-year experience in customer service.
• Strong organizational, computer and communication skills.
• Must be very organized and be able to create systems for smooth branch operations. YMCA experience preferred.
• Human relations skills: Strong human relation skills including the ability to establish and maintain a positive work environment with other staff, volunteers and the members.
• Specialized, Technical or Practical Know How

Responsibilities

• Fully knowledgeable of the daily building functions and program operations.
• Builds authentic relationships with members and staff; helps them connect with each other and the YMCA.
• Conveys information on all programs and schedules and, as appropriate, refers members to other programs.
• Follows all YMCA policies, rules, regulations and procedures, including emergency and safety procedures.
• Organizes and puts away needed class equipment.
• Reports damaged equipment immediately to supervisor.
• High level of understanding and ability to operate building security and overall building functionality.
• Responsible for the safety of staff, members and guests and ensuring YMCA rules are followed.
• Other tasks may be assigned by the Senior Membership Experience Director.

Skills

Customer service

Organizational skills

Communication skills

YMCA experience

Human relations

Job description

The Y in Massachusetts is seeking a Building Supervisor under the Senior Membership Experience Director to ensure smooth daily building operations, safety, and excellent member relations. You will connect with staff, volunteers, and members, resolving conflicts professionally and maintaining a positive work environment.

This part-time role (10–15 hours weekly) pays $18 per hour and requires at least one year in customer service, strong organizational and computer skills, and the ability to