Part Time Break Staff (Banquet/Event Support)

Four Points by Sheraton Norwood; Norwood (MA); On-site; USD 21,000 - 29,000; Full time

Job summary

Four Points by Sheraton Norwood is seeking an attentive server to join our hospitality team. The role supports conference services by preparing and replenishing coffee breaks, managing break setups, and coordinating with F&B for group events.

The ideal candidate has at least 1 year of server experience in a restaurant setting, plus hotel/banquet exposure. Excellent communication and a customer-first attitude are essential for success in this fast-paced, guest-focused environment.

Qualifications

• At least 1 year of experience as a server in a restaurant environment.
• Hotel/banquet/bistro experience is a plus.
• Excellent verbal and communication skills.
• Able to handle difficult situations (e.g., disgruntled customers).
• Personable, friendly, and provide excellent customer service; professional posture.

Responsibilities

• Supply and maintain conference guest coffee breaks.
• Obtain BEO information for group break times, set up food and beverage offerings, and break down after conferences.
• Make coffee using commercial coffeemakers several times a day.
• Procure break items from bakery (yogurt, fruit, etc.) as instructed on the BEO.
• Observe and maintain all break areas and equipment.
• Stock and restock back-of-house supplies for continuous service.

Skills

Server experience

Hotel/banquet experience

Excellent communication

Customer service

Handling difficult customers

Friendly and professional

Education

High school diploma or GED

Job description

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the marketsince1952, the companyacquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. Foradditionalinformation, please visit www.hobbsbrook.com. HBRE is the real estate division of FM.

Location:

This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.

The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom tocatersocial events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah’s. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.

Why Join Us?

It’sa great opportunityto join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.

Shift Hours

Monday – Friday: Flexible scheduling required, including early shifts starting at 6:00 AM and evening shifts ending as late as 5:00PM

• We require open availability to align for business needs. This includes availability forday,nights,and weekends.

Holidays

• This is a 24/7 operation, so holiday coverage is required

• Christmas Day is the only exception unless an event is scheduled.

Responsibilities

This positionis responsible forsupplying andmaintainingthe conference guest coffee break.

Individualsare responsible forobtaining BEO information for group break times, setting up food and beverage offering, and breaking them down at the conclusion of the conference.

Specific duties include:

• Makinglarge amountsof coffee using commercial sized coffeemakers,several times a day.

• Procuring break food items from bakery, including baked good, fresh cut fruit, yogurt, and various other breakfast items as instructed on the BEO.

• Observing andmaintainingall assigned break areas throughout the conference.

• Cleaning andmaintainingall break area equipment, including soda machines, ice machines, rotarytoastersand various other “props” used for F&B displays.

• Setting up andmaintainingbreakF&B offerings

• Inquiring with sales/F&B manager about guest break times and needs

• Cleaning andmaintainingF&B equipment (coffee pots,dispensersetc.)

• Stocking and restocking back of house supplies for continuous service

Qualifications:

Qualifications

• At least1 year of experienceas a server in a restaurant environment

• Experience in a hotel/banquet/bistro setting a plus!

• Excellent verbal and communication skills.

• Able to handledifficult situations( i.e.disgruntled customers).

• Must be personable,friendly,and provide excellent customer service. Professional posture.

Education

• High school diploma or GEDrequired.

The hiring rate for this position is $18.00 per hour.

The final salary offer will vary based on geographic location, individual education, skills, and experience.This position is eligible for Marriott employee discounts at participating hotels with successful completion of ongoingtrainings.

Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting,developingandretaininga diverse workforce.

#fourpointsnorwood