Part Time Break Staff (Banquet/Event Support)

FM; Norwood (MA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Marriott employee discounts

Job summary

Hobbs Brook Real Estate LLC, based in FM's hospitality group, seeks a hotel banquet server at the Four Points by Sheraton Norwood. The role supports conference breaks, coordinates food and beverage setups, and ensures smooth service across day and evening shifts in a busy hotel environment.

Candidates should have at least 1 year of server experience, strong communication, and a customer‑focused demeanor. High school diploma or GED required; some hotel/banquet experience is a plus.

Qualifications

• At least 1 year of server experience in a restaurant.
• Experience in a hotel/banquet setting is a plus.
• Excellent verbal and customer service skills.

Responsibilities

• Make large amounts of coffee using commercial coffee makers.
• Procure break food items from bakery and breakfast items per BEO.
• Observe and maintain all break areas for the conference.
• Clean and maintain break area equipment (coffee pots, soda machines, etc.).
• Set up and maintain break F&B offerings and coordinate with sales/F&B manager.

Skills

Customer service

Communication skills

Hospitality experience

Education

High school diploma or GED

Job description

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com. HBRE is the real estate division of FM.

Location:

This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.

The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah’s. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.

Why Join Us?

It’s a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.

Shift Hours

Monday – Friday: Flexible scheduling required, including early shifts starting at 6:00 AM and evening shifts ending as late as 5:00PM

• We require open availability to align for business needs. This includes availability for day, nights, and weekends.

Holidays

• This is a 24/7 operation, so holiday coverage is required
• Christmas Day is the only exception unless an event is scheduled.

Responsibilities

This position is responsible for supplying and maintaining the conference guest coffee break. Individuals are responsible for obtaining BEO information for group break times, setting up food and beverage offering, and breaking them down at the conclusion of the conference.

Specific duties include:

• Making large amounts of coffee using commercial sized coffee makers, several times a day.
• Procuring break food items from bakery, including baked good, fresh cut fruit, yogurt, and various other breakfast items as instructed on the BEO.
• Observing and maintaining all assigned break areas throughout the conference.
• Cleaning and maintaining all break area equipment, including soda machines, ice machines, rotary toasters and various other “props” used for F&B displays.
• Setting up and maintaining break F&B offerings
• Inquiring with sales/F&B manager about guest break times and needs
• Cleaning and maintaining F&B equipment (coffee pots, dispensers etc.)
• Stocking and restocking back of house supplies for continuous service

Qualifications

• At least1 year of experience as a server in a restaurant environment
• Experience in a hotel/banquet/bistro setting a plus!
• Excellent verbal and communication skills.
• Able to handle difficult situations ( i.e. disgruntled customers).
• Must be personable, friendly, and provide excellent customer service. Professional posture.

Education

• High school diploma or GED required.

The hiring rate for this position is $18.00 per hour. The final salary offer will vary based on geographic location, individual education, skills, and experience. This position is eligible for Marriott employee discounts at participating hotels with successful completion of ongoing trainings.

Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.

#fourpointsnorwood