Part-Time Brand & Customer Experience Leader

Carters Inc.; Homestead (Allegheny County); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

30% brand discount

Mental health benefits

Referral bonuses

Tuition-free GED/bachelor’s program

Job summary

Carter’s in the United States is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and coach a team to deliver exceptional service.

Join a leader-driven culture focused on inclusion, growth, and strong store performance. You’ll manage responsibilities as a Leader on Duty, drive results, and help build customer loyalty through brand programs and credit offerings while maintaining a safe store

Qualifications

• A positive and solutions-oriented mindset.
• Proficient verbal and written communication.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Skills

Positive mindset

Communication skills

Multi-tasking

Computer skills

Education

High school diploma or GED

Job description

Carter’s in the United States is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and coach a team to deliver exceptional service.

Join a leader-driven culture focused on inclusion, growth, and strong store performance. You’ll manage responsibilities as a Leader on Duty, drive results, and help build customer loyalty through brand programs and credit offerings while maintaining a safe store