Part Time Brand Ambassador

brobstongroup.com - Jobboard; Town of Riverhead (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

brobstongroup.com - Jobboard is seeking Brand Ambassadors in Town of Riverhead, New York to deliver an exceptional customer-first shopping experience. This part-time retail position involves assisting customers, meeting sales goals, and maintaining store visuals.

The ideal candidate will have retail experience, strong communication skills, and the ability to adapt to a flexible schedule that includes days, evenings, and weekends. Join a dynamic team that prioritizes customer satisfaction through personalized service.

Qualifications

• Experience in retail or similar high-volume environments preferred.
• Strong communication skills and ability to build positive relationships.
• Ability to lift up to 30 lbs. and perform physical tasks.

Responsibilities

• Deliver excellent customer service and prioritize the customer experience.
• Engage customers and educate them on programs and offerings.
• Support operational tasks including replenishment and store standards.

Skills

Customer service

Flexibility

Communication skills

Team collaboration

Job description

Summary

Brand Ambassadors provide a personalized, customer-first shopping experience on the sales floor to drive sales and represent the brand. This part-time retail role focuses on meeting individual KPIs, assisting customers with styling and fitting rooms, and maintaining store and visual standards. The role requires flexibility to work days, evenings, weekends, and occasional travel.

Responsibilities

• Deliver excellent customer service and prioritize the customer experience.
• Meet or exceed individual KPIs (SPH, data capture) and support team sales goals.
• Engage customers through the Polo Connect program and educate them on programs and offerings.
• Provide fitting room assistance, sizing guidance, and maintain store standards.
• Support operational tasks including floor sets, replenishment (ISOS), opening and closing duties, and BOH processes.
• Maintain visual standards using company guidelines and participate in required trainings.

Requirements

• Retail or similar high-volume environment experience preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Ability to stand, walk, operate the register, and lift up to 30 lbs.; perform physical tasks on the sales floor and in stock/dressing areas.
• Flexible availability to work days, evenings, weekends, and occasional overnight shifts or travel.