Part-Time Bilingual Case Manager – Access & Referral

Nichols College; Dudley (MA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Short/long term disability

Life insurance

401(k) retirement plan

Paid time off

Sick leave

Holidays

Wellness day

Professional development membership

Job summary

Pillars Community Health is seeking a Part-Time Bilingual Case Manager for Access & Referral, operating on-site in Massachusetts. The role completes client intake screenings, assesses needs, and supports connections to health services, including Medicaid-related guidance.

The position requires English/Spanish bilingual abilities, empathy, and strong administrative skills. Schedule includes some evenings and potential Saturday hours; wage ranges per hour reflect experience and language skills.

Qualifications

• Must be bilingual (English/Spanish) and communicate well verbally and in writing in both languages.
• Bachelor’s degree in nursing, counseling, psychology, clinical social work, marriage and family therapy or related field preferred.
• At least six months experience in human services or equivalent combination of training and experience.

Responsibilities

• Answers incoming intake calls and returns intake messages within 24 hours.
• Completes intake screenings & assessments for Pillars Community Health programs.
• Uses assessment outcomes to determine level of care for clients.
• Provides resources and assists clients in connecting to community services.
• Gathers and inputs data into electronic department records and maintains logs.
• Coordinates with other staff and external agencies for client referrals and services.

Skills

Bilingual English/Spanish

Communication

Customer service

Data entry

Education

Bachelor’s degree in nursing

Bachelor’s degree in counseling/psychology or related field

Tools

Excel

Carelogic

ECR system

Job description

Pillars Community Health is seeking a Part-Time Bilingual Case Manager for Access & Referral, operating on-site in Massachusetts. The role completes client intake screenings, assesses needs, and supports connections to health services, including Medicaid-related guidance.

The position requires English/Spanish bilingual abilities, empathy, and strong administrative skills. Schedule includes some evenings and potential Saturday hours; wage ranges per hour reflect experience and language skills.