Bilingual Basic Needs Case Manager — Community Support

Jewish Family & Children's Service of Greater Boston; Waltham (MA); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Retirement plan

Paid time off

Medical insurance starts after 30 days

Training opportunities

Supportive work environment

Job summary

Jewish Family & Children's Service of Greater Boston seeks a Spanish bilingual Basic Needs Case Manager to support low-income clients in the Jewish community and beyond using a strengths-based clinical approach. You will assess needs, connect clients with resources, and provide hands-on financial assistance when needed.

You will help with SNAP, housing, health insurance, and mental health resources, meeting clients virtually, in the Waltham office, or in the community, during weekday hours.

Qualifications

• Masters degree in Social Work preferred.
• Bilingual in Spanish and English required.
• Experience in social services or related field is desirable.
• Knowledge of public benefits, housing and mental health resources is preferred.

Responsibilities

• Address the needs of individuals with mental illness, families, and those facing basic needs barriers.
• Provide ongoing coaching to support financial stability and assist with grant applications.
• Assist clients to apply for public benefits (e.g., SNAP) and connect to local resources.
• Support clients through housing, health insurance, and social services access.
• Meet with clients virtually, in the Waltham office, or in the community during weekday hours.
• Collaborate with JF&C S services and community partners for referrals.
• Participate in trainings and team meetings as a cooperative team member.

Skills

Bilingual Spanish/English

Communication skills

Organizational skills

Problem-solving

Microsoft Office

Salesforce

Psychopathology knowledge

Education

Masters degree in Social Work

Tools

Microsoft Office Suite

Salesforce

Job description

Jewish Family & Children's Service of Greater Boston seeks a Spanish bilingual Basic Needs Case Manager to support low-income clients in the Jewish community and beyond using a strengths-based clinical approach. You will assess needs, connect clients with resources, and provide hands-on financial assistance when needed.

You will help with SNAP, housing, health insurance, and mental health resources, meeting clients virtually, in the Waltham office, or in the community, during weekday hours.