Part-Time Banquet Captain — Elevate Guest Experiences

Oak View Group; Los Angeles (CA); On-site; USD 94,558,000 - 108,886,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking a Banquet Captain to lead and coordinate banquet service operations for meetings, conferences, weddings, and events at our venues, ensuring guest satisfaction and operational excellence. This on-site role partners with culinary, event management, and operations teams to execute events per client specifications.

The position is hourly, offering benefits for part-time staff, including a 401(k) savings plan and matching.

Qualifications

• High school diploma or GED required.
• 2-3 years of banquet, restaurant, hotel, catering, or hospitality experience required.
• Food Handler Certification required or ability to obtain within timeframe.
• Alcohol service certification required if assigned to events serving alcohol.

Responsibilities

• Lead and supervise banquet servers and support staff during assigned events.
• Conduct pre-shift meetings to communicate event details, service expectations, menu information, and staffing assignments.
• Review banquet event orders (BEOs) to ensure all event specifications are understood and executed accurately.
• Coordinate room setup, table configurations, décor placement, buffet presentations, and event breakdown according to established standards.
• Ensure food and beverage service is delivered professionally, efficiently, and in accordance with timing requirements.
• Monitor event flow and proactively address operational needs to ensure a seamless guest experience.
• Serve as the primary point of contact for banquet staff during events and communicate effectively with culinary, sales, and operations teams.
• Respond promptly and professionally to guest requests, concerns, and service recovery situations.
• Assist with training, mentoring, and coaching banquet team members on service standards and operational procedures.
• Monitor staffing levels and make adjustments as needed to meet event demands.
• Ensure compliance with all food safety, sanitation, alcohol service, and workplace safety regulations.
• Oversee the proper use, handling, and storage of banquet equipment, linens, china, glassware, and flatware.
• Complete opening, closing, and event documentation as assigned.
• Maintain a clean, organized, and safe work environment before, during, and after events.
• Assist with inventory, equipment organization, and operational readiness.
• Perform hands-on banquet service duties as needed to support the team.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organizational skills

Staff supervision

Education

High school diploma or GED

Tools

POS system

Job description

Oak View Group is seeking a Banquet Captain to lead and coordinate banquet service operations for meetings, conferences, weddings, and events at our venues, ensuring guest satisfaction and operational excellence. This on-site role partners with culinary, event management, and operations teams to execute events per client specifications.

The position is hourly, offering benefits for part-time staff, including a 401(k) savings plan and matching.