Part-Time Banking Teller | Customer Experience Champion

PNC Financial Services Group, Inc.; Birmingham (AL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical/prescription drug coverage (H 

Dental and vision options

401(k) with PNC match

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. in Birmingham, AL is seeking a Part Time Teller to deliver a high-quality customer experience, educate customers on banking options, and identify opportunities to serve their financial needs. This in-office role emphasizes accurate teller operations and active referrals to branch staff.

The position supports a part-time schedule within PNC's Retail Banking network, balancing customer service with adherence to policy and risk controls.

Qualifications

• No explicit degree required; no specialized tools listed.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions by leveraging technology and resources.
• Adheres to policies and procedures and ensures efficient, accurate teller operations.

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Birmingham, AL is seeking a Part Time Teller to deliver a high-quality customer experience, educate customers on banking options, and identify opportunities to serve their financial needs. This in-office role emphasizes accurate teller operations and active referrals to branch staff.

The position supports a part-time schedule within PNC's Retail Banking network, balancing customer service with adherence to policy and risk controls.