Part-Time Teller: Customer Experience Advocate

PNC Financial Services Group, Inc.; Daphne (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

401(k) match

Pension plan

Stock purchase plan

Back-up child/elder care

Educational assistance

Wellness program

Paid holidays

Vacation accrual

Job summary

PNC Financial Services Group, Inc. in Daphne, Alabama is seeking a Part-Time Teller to deliver a personalized customer experience, educate customers on financial options, and identify opportunities to grow branch relationships.

The role emphasizes in-office teamwork and a balanced approach to work-life, with a clear focus on customer satisfaction and responsible banking. The position supports everyday banking transactions, guides customers to digital tools, and refers opportunities to branch

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Prior experience is not required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
• To learn more about this and other opportunities on our team Watch this video.
• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.

Job description

PNC Financial Services Group, Inc. in Daphne, Alabama is seeking a Part-Time Teller to deliver a personalized customer experience, educate customers on financial options, and identify opportunities to grow branch relationships.

The role emphasizes in-office teamwork and a balanced approach to work-life, with a clear focus on customer satisfaction and responsible banking. The position supports everyday banking transactions, guides customers to digital tools, and refers opportunities to branch