Part-Time Banking & Sales Specialist

Citibank (Switzerland) AG; New York, Northern (NY, KY); Hybrid; USD 21,000 - 27,000; Part time

Job summary

Citibank (Switzerland) AG in New York's East Williamsburg branch seeks a Part-Time Universal Banker (20 hours per week) to support sales, products and service activities in coordination with the customer service team.

The role focuses on assisting with account openings, resolving service issues, and fostering customer loyalty, while following bank policies and promoting product initiatives in a collaborative branch environment.

Qualifications

• 1-3 years of relevant experience.
• Retail banking or similar experience required.
• Strong written and oral communication.

Responsibilities

• Assist in basic account openings for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve complaints promptly.
• Support branch sales/service activities at seminars and campaigns.
• Adhere to operational controls and regulatory procedures; escalate issues transparently.

Skills

Retail banking exp

Customer service

Communication skills

1-3 years exp

Education

High School diploma

Job description

Citibank (Switzerland) AG in New York's East Williamsburg branch seeks a Part-Time Universal Banker (20 hours per week) to support sales, products and service activities in coordination with the customer service team.

The role focuses on assisting with account openings, resolving service issues, and fostering customer loyalty, while following bank policies and promoting product initiatives in a collaborative branch environment.