Part-Time Banking Concierge & Community Ambassador

Capital One; Edgard (LA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Day 1 medical, dental, vision, and Rx

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

And more

Job summary

Capital One is seeking a Branch Ambassador in the Greater New Orleans area to serve as the hospitality heartbeat of the branch. You will handle transactions, educate customers on digital tools, and connect people with the right banking solutions while delivering a warm, human-centered experience.

You’ll thrive in a fast-paced, flexible environment and be essential to community outreach, training sessions, and maintaining security standards in a branch-centric, modern banking space.

Qualifications

• Hospitality-focused customer service mindset.
• Ability to teach and demonstrate digital banking tools.
• Attention to detail and accuracy in transactions.

Responsibilities

• Execute high-volume cash transactions with accuracy and maintain compliance.
• Educate clients on mobile banking, deposits, and digital payments.
• Identify customer needs and match them with banking solutions.
• Greet customers and create a welcoming, community-focused environment.

Skills

Hospitality

Tech Fluency

Precision & Detail

Adaptability

Curiosity

Education

High School Diploma

Job description

Capital One is seeking a Branch Ambassador in the Greater New Orleans area to serve as the hospitality heartbeat of the branch. You will handle transactions, educate customers on digital tools, and connect people with the right banking solutions while delivering a warm, human-centered experience.

You’ll thrive in a fast-paced, flexible environment and be essential to community outreach, training sessions, and maintaining security standards in a branch-centric, modern banking space.