Part-Time Banking Concierge: Client-Centric Associate

JPMorgan Chase & Co.; Swampscott (MA); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in Swampscott, MA is seeking an Associate Banker to deliver welcoming, hospitality‑driven service and practical banking solutions.

You will help clients meet their financial goals by sharing product knowledge and ensuring smooth day‑to‑day transactions. The role emphasizes building trusted relationships, leveraging digital tools, and collaborating within the branch team to provide a seamless client experience.

Qualifications

• High school diploma or GED equivalent.
• Experience in customer service is a plus.
• Ability to work in a fast-paced branch environment.

Responsibilities

• Create a welcoming environment by greeting clients and delivering attentive service.
• Open new accounts and maintain existing ones while following policies and regulations.
• Educate clients on day-to-day banking using mobile apps and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations and cash handling as needed.

Skills

Customer service

Communication

Sales

Teamwork

Education

High school diploma

Job description

JPMorgan Chase & Co. in Swampscott, MA is seeking an Associate Banker to deliver welcoming, hospitality‑driven service and practical banking solutions.

You will help clients meet their financial goals by sharing product knowledge and ensuring smooth day‑to‑day transactions. The role emphasizes building trusted relationships, leveraging digital tools, and collaborating within the branch team to provide a seamless client experience.